We offer free and easy returns if a damaged or wrong product is delivered. Please contact us within 2 days of receiving the product. Email or whatsapp us to register the issue. Returns are applicable to all products excluding customized and handmade items.

Any damaged or wrong product will be returned/replaced asap. Email – shop@arkshop.in Whatsapp – +918141000884 Ark Resin Shop uses secure packing with quality checks so chances of in-transit damage are very minimal. However, if you observed any tempered packing or damage on box then do not accept the shipment or write-down the delivery remakes as a tempered box. Any damaged product received by the buyer should be informed to Ark Resin Shop by email at shop@arkshop.in within 2 days of receiving the goods.

The email should contain pictures of damaged products and with details description of issue In case of refunds product Amount will be transferred in your account in 7-10 business days. There will be a shipping charge if the any handmade or customized product needs to be returned (not in case of damages / wrong items). Shipping charges depend on the size of the product. Damages and issues Inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), handmade items, and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Disclaimer The information contained in this website is for general information purposes only. The information is provided by arkshop.in and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. Ark Resin Shop will not be responsible for any kind of damage/loss while using any of the product bought on its website including injuries. In no event we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Disputes The terms and conditions are in accordance to the laws of India. Your use of this website and any dispute, controversy or claim directly or indirectly arising out of such use of the website is subject to the jurisdiction of the court of Ahmedabad, Gujarat. Through this website you are able to link to other websites which are not under the control of arkshop.in. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, arkshop.in takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Need help?

Contact us at shop@arkshop.in for questions related to refunds and returns.